Privacy Policy

This Privacy Policy explains how MasterGuide, a venture of SUMAN TRILLION TECH LLP, collects, uses, stores, and protects your personal information when you access or use our website, applications, or services (collectively, the “Platform”).

By using the Platform, you consent to the practices described in this policy.

1. About MasterGuide

MasterGuide is an education and guidance platform offering learning programs, digital content, mentorship, and related services.

Entity: SUMAN TRILLION TECH LLP
Registered Address:
PLOT NO-252, ROAD NO-72,
PRASHASHAN NAGAR, JUBILEE HILLS,
Shaikpet, Hyderabad, Telangana, India – 500033

2. Information We Collect

We may collect the following information:

2.1 Personal Information

• Name

• Email address

• Mobile number

• Educational or professional details (if provided)

• Payment and transaction details (processed via secure third-party gateways)

2.2 Non-Personal Information

• Device type, browser, IP address

• Usage data, pages visited, session duration

• Cookies and analytics data

3. How We Use Your Information

We use your information to:

• Provide and manage courses and services

• Process enrollments and payments

• Communicate updates, reminders, and support

• Improve platform experience and content quality

• Comply with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

4. Data Sharing & Disclosure

Your data may be shared only with:

• Authorized internal teams

• Trusted service providers (payment gateways, analytics, communication tools)

• Government or legal authorities, if required by law

All third parties are expected to follow strict data protection practices.

5. Cookies & Tracking

• We may use cookies to enhance user experience and analyze usage patterns.

• You may choose to disable cookies through your browser settings, though some features may be affected.

6. Data Security

• We implement reasonable technical and organizational security measures.

• Access to personal data is restricted to authorized personnel only.

• While we strive to protect data, no online system is completely secure.

7. Data Retention

• Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

• Data may be anonymized for analytics and reporting.

8. User Rights

You have the right to:

• Access your personal information

• Request correction or update of your data

• Request deletion of your data (subject to legal and operational requirements)

Requests can be made through official support channels.

9. Third-Party Links

• The Platform may contain links to third-party websites.

• MasterGuide is not responsible for the privacy practices or content of external sites.

10. Children’s Privacy

• MasterGuide does not knowingly collect personal data from children under 13 without parental consent.

• Parents or guardians may contact us to request removal of such data.

11. Changes to This Policy

• MasterGuide may update this Privacy Policy from time to time.

• Updates will be effective immediately upon publication on the Platform.

12. Governing Law

• This Privacy Policy is governed by the laws of India.

• Any disputes shall be subject to the jurisdiction of courts in Hyderabad, Telangana.

13. Contact Us

For any questions or concerns regarding this Privacy Policy, contact:

MasterGuide – SUMAN TRILLION TECH LLP
PLOT NO-252, ROAD NO-72,
PRASHASHAN NAGAR, JUBILEE HILLS,

Shaikpet, Hyderabad, Telangana, India – 500033